FM newsroom – facility management technology. In today’s competitive facilities management landscape, innovative, cloud-based smart auditing solutions are emerging as essential tools to boost efficiency, streamline compliance, and enhance service quality.
Smart auditing solutions, in the form of cloud-based software systems, can help teams capture and report important information accurately and standardise it. Facilitate Magazine listed three practical ways that smart auditing technology can help FMs.
Proof of Presence: Capturing Every Moment
Smart auditing technology offers a practical solution by enabling operatives to demonstrate proof of presence. Using mobile devices to scan NFC tags or barcodes, staff can quickly log their attendance, record the time of visits, and note any corrective actions taken. This digital record-keeping is further bolstered by uploading images of cleaning or maintenance checks, which not only verifies the quality of work but also incentivises higher performance standards.
Customisation: Tailoring Solutions to Operational Needs
One of the significant advantages of smart auditing tech is its flexibility. For example, JPC by Samsic, an award-winning cleaning services provider, partnered to customise its smart auditing solution with impressive results. By digitising their control of substances hazardous to health (COSHH) files, the company stored essential compliance data securely in the cloud and made it easily accessible. This initiative cut paper usage by 10,000 sheets, boosted retrieval efficiency by 63%, and reduced unnecessary chemicals on site by 92%, proving that tailored digital solutions can lead to substantial operational improvements.
Altitude Reporting: A Bird’s-Eye View for Proactive Management
Smart auditing systems also empower facilities managers through altitude reporting—a feature that compiles and analyses historical performance data. Managers can swiftly address issues before they escalate by pinpointing operational ‘hotspots’ and identifying trends. This comprehensive oversight supports regulatory compliance by automating reporting and streamlining data management and facilitates the sharing of best practices across the organisation. Real-time monitoring ensures that potential hazards are flagged immediately, allowing for rapid corrective actions that enhance overall productivity and customer satisfaction.
As noted by industry expert Francis Lyons, CEO at ECAT, smart auditing technology is not just about data capture but transforming facilities management into a proactive, efficient, and customer-focused discipline.
