LIWO Group (formerly known as B+N Referencia), one of the leading facility services companies in Central and Eastern Europe, has selected ToolSense as its exclusive group-wide FM Operations Platform for equipment and robot management.
Streamlining Asset and Robot Management
ToolSense is the FM Operations Platform that lets facility services companies run machines, equipment, vehicles, robots, and other operational assets from one system.
Following a successful rollout in Hungary in 2025, ToolSense AssetHub and RoboHub are now being deployed across all countries in which LIWO operates and will become the only approved solution for managing machines and robots across the group.
According to the official announcement, LIWO digitises asset and maintenance management across its entire fleet with AssetHub. With RoboHub, the Group manages its growing robot fleet across brands and sites in a single multibrand cockpit. QR code workflows at the machine, combined with IoT connectivity, give operations teams full visibility, faster issue resolution, and structured maintenance processes.
From Local Success to Group-Wide Standard
The Hungarian rollout served as the proof point. After implementation across multiple sites, LIWO saw measurable gains in transparency, response times, and ROI, which is why the group is now expanding the platform to all countries where it operates and standardising on ToolSense as the sole approved system for equipment and robot management.
IoT Becomes an FM Requirement
A central element of the rollout is IoT integration across LIWO’s machine, robot, and vehicle fleet. All equipment suppliers delivering to LIWO are required to work with ToolSense to activate IoT connectivity on their machines, so that operational data flows directly into the platform. In parallel, existing OEM cloud platforms, such as Kärcher Connected Cleaning, and major robot cloud platforms are being integrated into ToolSense, giving LIWO a unified view of every machine and robotic system in operation.